Privacy Policy

BitHealth is committed to protecting your privacy and securing the personal data you share with us. This Privacy Policy explains how we collect, use, process, store, and safeguard personal information when you access or use our digital healthcare solutions, including our websites, applications, and integrated hospital systems.

‍A. Information We Collect

We may collect the following types of information:

1. Personal Information
Such as name, phone number, email address, institution details, or other identifiers submitted through our platforms.

2. Technical Data
Including IP address, device type, browser information, usage activity, and cookies.

3. Service-Related Data
Information processed through BitHealth platforms such as EMR, HIS, PACS, claims systems, or other connected healthcare applications, when accessed under institutional agreements.
‍

B. How We Use the Data

We may process your data for the following purposes:
1. To provide, operate, and improve our products and digital healthcare services
2. To verify user access and enhance account security
3. To support technical operations, troubleshooting, and service optimization
4. To comply with regulatory, legal, and industry requirements
5. To communicate updates, support information, or important service notices

C. Data Sharing and Disclosure

BitHealth does not sell or share personal data with third parties for marketing purposes.
Data may only be disclosed to:
1. Authorized healthcare partners or service providers supporting system operations
2. Regulatory authorities when required by applicable laws or regulation
3. Cloud or infrastructure providers operating under strict data protection and confidentiality agreements

All third parties are required to comply with applicable data protection standards

D. Data Storage and Security

We implement administrative, technical, and organizational safeguards to protect personal information.
BitHealth is ISO 27001 certified, ensuring compliance with international information security standards.

Personal data may be stored on secure cloud infrastructure and retained only for as long as necessary to fulfill operational, legal, or contractual obligations.

E. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze platform performance, and personalize content. Users can manage or disable cookies through browser settings.
‍

F. Your Rights

Subject to applicable laws, you may have the right to:
1. Access and request a copy of your personal data
2. Request correction or deletion of your data
3. Withdraw consent where applicable
4. Restrict processing or object to certain uses of your data

‍
G. Changes to This Policy

BitHealth may update this Privacy Policy from time to time. Any changes will be published on this page along with the updated effective date.